The following Terms & Conditions constitute the legally binding agreement between mykad99 and all registered users of the platform. Please read carefully before using any mykad99 service.
Last Updated: June 2026Important highlights before you read the full terms below
mykad99 is strictly for players aged 21 and above. Registering an account constitutes a declaration that you meet this age requirement. Underage accounts will be permanently closed without payout.
Each individual may hold only one registered mykad99 account. Duplicate accounts — whether created intentionally or otherwise — may result in suspension of all associated accounts and forfeiture of funds.
All promotional bonuses at mykad99 are subject to wagering requirements before withdrawal eligibility. The specific requirements for each bonus are stated in the individual promotion terms.
mykad99 reserves the right to request identity verification documents (MyKad, passport, bank statement) prior to processing any withdrawal. This is standard compliance practice under our licensing obligations.
These Terms & Conditions are governed by the laws of the jurisdiction under which mykad99 holds its international gaming authority licence. Disputes shall be subject to the applicable regulatory dispute resolution process.
mykad99 provides deposit limits, loss limits, cool-off periods, and self-exclusion tools. Players are encouraged to use these tools to maintain healthy gaming habits. See our Responsible Gaming page for full details.
In these Terms & Conditions, the following definitions shall apply unless the context requires otherwise:
2.1 By registering an account with mykad99, you represent and warrant that:
2.2 mykad99 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation may result in account suspension and forfeiture of all pending withdrawals.
3.1 Each Player is entitled to register only one (1) account on the mykad99 Platform. Multiple accounts registered by the same individual, whether using different email addresses, payment methods, or device identifiers, constitute a breach of these Terms & Conditions. mykad99 reserves the right to permanently close all duplicate accounts and forfeit all associated balances.
3.2 Players must provide accurate, complete, and current registration information. mykad99 shall not be liable for any loss arising from a Player's provision of inaccurate information.
3.3 Players are solely responsible for maintaining the confidentiality of their mykad99 login credentials. Any activity conducted using your account credentials shall be deemed to have been conducted by you. Immediately notify mykad99 customer support if you suspect unauthorised access to your account.
3.4 mykad99 implements two-factor authentication (2FA) as an optional but strongly recommended security measure. Activation of 2FA is available from within your account security settings after completing the mykad99 login process.
3.5 mykad99 reserves the right to close or suspend any account at its sole discretion, including but not limited to cases of suspected fraud, identity misrepresentation, breach of these Terms & Conditions, or regulatory obligation.
4.1 Deposits. mykad99 accepts deposits in MYR via Touch 'n Go eWallet, Boost, GrabPay, DuitNow QR, FPX (Maybank2u, CIMB Clicks, Public Bank, and other participating banks), and USDT TRC20. The minimum deposit is RM 30. Deposits are credited instantly upon confirmation by the relevant payment provider. mykad99 does not charge fees on deposits, though your payment provider may impose its own charges.
4.2 Withdrawals. Withdrawals may only be made to payment methods that have been used for deposits to the same mykad99 account within the relevant period, or to a verified bank account or e-wallet in the Player's registered name. The minimum withdrawal amount is RM 50. mykad99 targets withdrawal processing within 15 minutes of approval, though actual transfer times may vary by payment provider. mykad99 reserves the right to process withdrawals in tranches at its discretion.
4.3 Identity Verification. Prior to processing any withdrawal, mykad99 may require the Player to complete identity verification (KYC) by submitting a copy of a valid government-issued identity document (Malaysian MyKad, passport), proof of address, and payment method verification. Failure to complete KYC within the requested timeframe may result in withdrawal suspension.
4.4 Currency. All transactions on the mykad99 Platform are denominated in MYR. Any foreign currency conversion costs arising from cross-border transactions are the sole responsibility of the Player.
5.1 mykad99 offers various promotional bonuses including welcome bonuses, reload bonuses, free spins, cashback, and referral rewards. All bonuses are subject to the specific terms stated in the applicable promotion, including wagering requirements, time limits, eligible games, and maximum withdrawal limits from bonus winnings.
5.2 Wagering requirements must be met in full before any portion of Bonus Balance or winnings derived therefrom may be withdrawn. The applicable wagering multiplier for each promotion is stated in the individual promotion terms. Unless otherwise specified, bets placed on Live Casino games contribute 10% towards wagering requirements; bets on Slots contribute 100%.
5.3 mykad99 reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Abuse of promotional offers — including but not limited to bonus farming, irregular betting patterns designed to exploit bonus terms, or collusion — will result in forfeiture of the relevant bonus and may result in account closure.
5.4 Only one promotional bonus may be active in a Player's account at any given time unless explicitly stated otherwise in the promotion terms. Players should read the applicable bonus terms on the Bonus page prior to claiming any offer.
6.1 All games offered on the mykad99 Platform use certified Random Number Generator (RNG) technology and are independently audited for fairness by accredited testing laboratories. Published Return-to-Player (RTP) percentages are verified by independent auditors.
6.2 Live Casino games at mykad99 use physical dealing equipment (cards, roulette wheels, dice) operated by human dealers in certified studio environments. All live studio equipment is subject to regular physical inspection and replacement schedules.
6.3 In the event of a technical malfunction, disconnection, or error during gameplay, mykad99 reserves the right to void the relevant round. Any wager placed during a technical error that cannot be verified will be returned to the Player's account. mykad99 shall not be liable for losses resulting from technical failures beyond its reasonable control.
6.4 The rules governing each individual game are accessible within the game interface. By placing a bet, the Player acknowledges acceptance of the applicable game rules.
7.1 The following activities are strictly prohibited on the mykad99 Platform and constitute grounds for immediate account termination and forfeiture of all balances:
8.1 All content on the mykad99 Platform — including but not limited to the mykad99 brand name, logo, website design, game interfaces, software, text, graphics, and audio-visual materials — is the proprietary intellectual property of mykad99 or its licensed content providers and is protected under applicable intellectual property laws.
8.2 Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the mykad99 Platform solely for personal, non-commercial gaming purposes. No part of the mykad99 Platform may be reproduced, distributed, modified, reverse-engineered, or used for commercial purposes without prior written consent from mykad99.
9.1 mykad99 is committed to promoting responsible gaming practices. The Platform provides the following self-regulation tools, accessible from within your account settings after mykad99 login:
9.2 All responsible gaming controls activated by a Player take effect immediately upon confirmation. mykad99 does not impose a delay between activation and enforcement of any responsible gaming limit.
9.3 mykad99 is strictly a platform for adults aged 21 and above. Players who believe they may have a gambling problem are encouraged to seek professional assistance. Further information and support resources are available on our Responsible Gaming page.
10.1 The mykad99 Platform and all services are provided on an "as is" and "as available" basis. mykad99 makes no warranties, express or implied, regarding uninterrupted availability, error-free operation, or fitness for a particular purpose.
10.2 To the maximum extent permitted by applicable law, mykad99's aggregate liability to any Player in respect of any claim arising from use of the Platform shall not exceed the total net deposits made by that Player to mykad99 in the twelve (12) months preceding the claim.
10.3 mykad99 shall not be liable for: (a) indirect, consequential, or special losses; (b) loss of profits or data; (c) losses resulting from third-party payment provider delays or failures; (d) losses resulting from network outages, ISP disruptions, or device failures on the Player's end.
11.1 mykad99 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering a mykad99 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
11.2 mykad99 implements industry-standard security measures including 256-bit SSL encryption, secure data storage, and access controls to protect Player personal and financial data. Full details are available in the Privacy Policy.
12.1 mykad99 reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to registered Players via email or in-platform notification at least seven (7) days prior to taking effect. Continued use of the mykad99 Platform following notification of amendments constitutes acceptance of the revised Terms & Conditions.
12.2 The version of these Terms & Conditions displaying the most recent "Last Updated" date shall be the binding version. Players are encouraged to review these Terms & Conditions periodically.
13.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which mykad99 holds its international gaming authority licence.
13.2 In the event of a dispute between mykad99 and a Player, the parties shall first attempt resolution through direct negotiation via the mykad99 customer support channel. If resolution cannot be reached within thirty (30) days, the dispute shall be referred to the applicable regulatory dispute resolution body under mykad99's gaming licence.
13.3 Nothing in these Terms & Conditions shall be construed to limit any statutory rights you may have as a consumer under the laws applicable to you.
If you have questions about these Terms & Conditions or any aspect of your mykad99 account, please contact us through the following channels:
mykad99 customer support responds to all email enquiries within 24 hours during normal operating conditions. For urgent matters, live chat is the fastest channel with average first-response times under 2 minutes.
Now that you've read our Terms & Conditions, you're all set. Join hundreds of thousands of Malaysian players on mykad99 — live casino, sportsbook, and 1,700+ slots with instant MYR payouts.